About

Over 25 years’ experience in international Telecoms and IT services, performing strategic consulting in the areas of new product development, process improvement, customer acquisition and market strategy. Hold PhD (Doctor of Philosophy) in Wireless Communications from London Brunel University, UK; MA in Communications Policy; Postgraduate in Telecommunication Regulations from Westminster University in UK and many other qualifications in the field of Telecommunications and IT.

Education and Qualification

Sept 2014

Oct 2008

March 2008

June 2007

June 2005

July 2004

May 2002

June 2001

Sept 2000

Feb 2000

Oct 1999

1988-1992

1983-1985

1981-1983

PhD Wireless Communications System – Brunel University, London.

MA Communication Policy – Westminster University, London.

Diplomacy Foundations, Malta – Certificate in Internet Governance.

PG Cert Telecommunication Regulations – Westminster University, London.

Microsoft Certified Systems Engineer (Win 2003).

Microsoft Certified Systems Administrator (Win 2003) – Managing and Maintaining a Microsoft Windows Server 2003 Environment.

Oracle Certified Professional (Oracle 8i DBA Track).

Microsoft Certified Systems Engineer (Win2K).

Cisco Certified Network Associate (CCNA).

Microsoft Certified Database Administrator (MCDBA).

Microsoft Certified Systems Engineer and Internet (MCSE+I).

BSc: Computer Studies – South Bank University, London.

HNC: Electronics Engineering – Derby College Of Higher Education, Derby.

‘A’ Levels: Pure Mathematics, Applied Mathematics and Physics – Loughborough Technical College, Loughborough.

Experience

Oct 2011 - Present

Diginets Consultancy Services, Iraq.

Executive Advisor/Senior Consultant

Executive Advisor/Senior Consultant for Kuwait Telecommunications and Information Technology Authority(CITRA) also various cooperate and Telecoms Operators in the GCC region (GCX Reliance, ADL, Management Power, Salience, Shamara Group, QualityNet, Newroz Telecom, BP, Hayat Telecom, ITC and GBI). Carry out Business and Market Analysis including requirements gathering, document production and Assist in the Regional Transit Project implementation. Principle Consultant to support Libya Ministry of Communications and Information Technology Organization Structure. Holding client/customer workshop and Seminars. Keeping up to date with Telecom market/competitor landscape. Production of pre-sale feasibility studies/reports. New business generation by sustaining strong client relationships with regional Mobile operators, CDMA, ISP and Governments Ministries. Advice on policies and regulations for Wireless, Wire and National broadband strategies as well as International connectivity. Founder of Iraqi Telecommunications and Information Technology Gathering (ITIG).

Jan 2009 - Oct 2011

Ministry of Communications, Iraq.

ITPC Director General

I was responsible for over 20,000 staff covering whole Iraq, projects implementation and financial planning, business strategy and international connectivity for both voice and Data. Drive new business and expand existing relationships with Mobile, WLL Telecoms operators and international carriers. Developing a Business Intelligence function that ensures accurate and accessible information, courses of action, enforce the necessary technical governance structures and contributes to the telecoms sector changes in Iraq. Developing the Postal services as well as the Telecoms institute with international recognise academies like Cisco, Microsoft and Oracle. Incorporate anything from corporate voice and data networks to full-spectrum IT systems and business process outsourcing. Manage large technical projects like Flag , GBI and Tata submarine cables, Borders connectivity, Wireless CDMA, Access Networks, Microwave, NGN, IP networks, VoIP and Broadband services.

Oct 2006 – Jan 2009

Ministry of Telecommunications, Iraq.

Director General for the State Company of Internet Services (SCIS)

I was responsible for Overall implementation of a project; management of 3rd parties; financial control of a project, project management documentation & reporting tools; change control process; documentation control; user acceptance & handover. Initiate new projects; write business cases; accurate forecasting & project planning; manage project stages; establish migration plans, testing & user acceptance criteria. Assigning duties, responsibilities and authorities. Management of project economics to include costs, operational budgets, staffing requirements, resources and risks. Working on various projects in Internet & telecoms networking technologies (e_Government, WiMax, DSL, VoIP, WBB, WiFi, IP Networks, NGN, CDMA, FOG II and Falcon) within the telecom/IT sector.

Sep 2005 – Oct 2006

Basrah Telecommunications and Post Company, Iraq.

Managing Director

I was responsible for day to day operations, strategies, development for voice and data, national and international circuit and terminations. Closely works with department’s managers to improve sales, marketing, regulations and technology. Responsible for over 1000 employee across 52 locations. Liaise with ministry for company strategy and guidelines in order to optimal performance on the network and increase revenue. Managing the implementation process of various products (fixed wireless, access/CDMA networks, WLAN and Data).

Sep 2003 – Sep 2005

Diginets Systems Limited, UK/Middle East.

Operations Director

I was responsible for running and managing all of the company's IT systems. Supervise operation branch managers also responsible for initiating and managing a diverse portfolio of operational systems, Design/recommend and implement best practice procedures. Responsibility for the management team who provide technical support for business critical systems. Improving services and streamlining business processes, quality management; supplier relationships and monitor SLA's. Reviewing budgets, issue and risk logs and reporting high impact issues, monitoring resource needs across the company and making recommendations to recruit and supporting the operations. Projects are mainly using 2-way Satellite Broadband VSAT, VoIP, IP Telephony, CCTV Networks and Wireless solutions.

March 2003 - Sep 2003

gsk GlaxoSmithKline, London.

Senior Systems Database Administrator (SDBA)

I was responsible for implementation, maintenance and support of the organisation’s databases. Developing standards and procedures affecting database management, design and maintenance, backup and recovery, performance monitoring, account and space management, troubleshooting, installation, Chameleon change management, Project Management using Microsoft Project, workspace DocManager and capacity planning. Provide 24x7 on-call operational support for all SQL servers platforms i.e. SQL server’s 2000/7.0/6.5 and SMS environments.

Dec 2002 - March 2003

Sx3/Deloitte & Touche, London.

April 2002 - Dec 2002

Hays Consulting & Solutions Group, Milton Keynes.

NT/2000 Infastructure Consultant

I was responsible for monitoring all the 32 SAP CRM production servers using Terminal Services, VNC, PC Anywhere ,Insight Manager and BMC Patrol 3.5. Coordinate production system changes to SAP applications and monitor application usage and identify actual and potential problems. back-up/recovery strategy design & implementation, performance tuning, Oracle 8.0, archiving solutions using TSM, brachieve and Arcserve. Monitoring IBM SAN using IBM FAStT Storage Manager.

March 2001 - April 2002

BTCellnet, Slough.

Network Manager

I was responsible for the support of over 100 Windows NT/2000 servers , DHCP, DNS, Server utilities, Compaq SAN, SMS 1.2., Veritas backup, MS Exchange Administration 5.5, MAILsweeper, monitoring of messaging systems, updating of electronic messaging virus software, Compaq Servers, SQL 6.5/7.0/2000, Security, Compaq Clustering and TCP/IP. Prepaid service and part of technical services mgmt team, developing , implementing business strategy, objectives & improvement processes, ensuring policies, activities are customer focused & meet business objectives.

Feb 2001 - March 2001

Cable & Wireless, Bracknell.

Nov 2000 - Feb 2001

WS Atkins, Epsom.

Senior Systems Engineer/SQL Expert Configure

Senior Systems Engineer/SQL Expert Configure, support and Maintain Windows NT/SQL and Exchange 5.5 Servers across a distributed LAN/WAN. Integration of multiples Domains to single Domain environment. Troubleshooting corporate NT4.0, SQL Server 6.5/7.0 infrastructures. Server tuning, optimisation, management, capacity planning, System optimisation and installation of HP NetServer Hardware (LT 6000r, LC 2000r, LH 3000, LPr). Hp TopTools, Remedy and Quetzal systems used.

July 2000 - Nov 2000

NTL Group, Hook.

Jan 2000 - July 2000

Wunderman Cato Johnson/Impiric, Amsterdam.

Oct 1999 - Jan 2000

Cap Gemini, Dublin.

Sept 1998 – Oct 1999

Cincinnati Bell Information System (CBIS), Borehamwood.

Contract Senior Systems Engineer

Contract Senior Systems Engineer, providing on-site support to one2one and works with test Managers. Monitor progress of testing and supporting (Telecom Billing System, Fraud Detection System (FDS), Service Providers, Bill Extract and Interactive Voice Response (IVR)) in key development in testing and production environment using HP-UX 10.2 and Oracle 7.x. Other application used NT 4.0, Novell 4.11/5.0, Exchange 5.0/5.5, Exceed for Windows, MS mail and Assyst Enterprise.